At Victoria Medical Centre, we want to make accessing healthcare as easy and convenient as possible. Our online consultation service allows you to get medical advice without needing to visit the surgery, perfect for routine issues and quick queries.
What Can You Use This Service For?
- Medical advice for non-emergency problems
- Administrative requests such as:
- Sick notes
- Repeat prescriptions
- Test results
- Updating your contact details
How Does It Work?
Complete a short questionnaire about your symptoms or query.
Our team review your information and decide the best next step:
- Provide advice online
- Call you to discuss your symptoms
- Issue a prescription
- Arrange a face-to-face or telephone appointment if needed
Tip: Please answer all questions carefully—this helps us help you quickly and safely.
When Is It Available?
Monday to Friday during surgery hours
Important Please Read
- Do NOT use this service for emergencies such as:
- Severe chest pain
- Difficulty breathing
- Heavy bleeding
- Loss of consciousness
In these cases, call 999 or go to A&E immediately.